International Shipping

International Shipping charges are extra and it depends on your order Qty, Subject, Country, Weight & Volume. (We will inform you of shipping charges through the mail as per your inquiry.) We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

Delivery Time 

The item is available; we expect to prepare it for dispatch within a few hours to a few days, depending on the delivery option you choose.

Any other specific length of time (3-5 weeks, 1-2 months): We will take this amount of time to receive the item from the supplier, pack, and prepare it for dispatch.

Delivery time of the Wooden Sculptures

6 to 12 inch - 1 month

18 to 24 inch - 2 months

36 to 48 inch - 2 to 3 months

60 to 72 inch - 3 to 6 months

Order delivery

Your pack shipment Packages are generally dispatched within 7 to 15 days (refer to the product description) after receipt of payment and are shipped via DDTC/EMS/FedEx/Professional Courier/Gati with tracking and drop-off without signature. If you prefer delivery by UPS Extra/Bluedart/DHL/ARAMEX with the required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Delivery Delayed

Due to the nationwide outbreak of the covid 19-second wave, circumstances beyond our control may affect the execution of the order. Hence, myshopie requests the customer to understand the circumstances and cooperate.

Order Cancellation

1. Cancellation of an order is possible only within 24 hours of placing an order.
2. Cancellation of an order is not possible if the order is shipped / if any customization is involved.
3. Refund/ replacement for goods/ merchandise is subject to inspection and checking by the Myshopie team.
4. Damages due to neglect, improper usage, or application will not be covered under our Returns Policy.
5. The images (products) represent the actual product though the color of the image and product may slightly differ.

Cash Refund & Order Cancellation Policy

Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your order for a full refund of the paid price.  We mean what we say! All you need to do is give us a call on +91 95449 61143 (8AM to 6 PM) or drop an email at [email protected] within a period of 10 days, from the date of order. However, you must understand that we can't bear a loss either; so the return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition. 

Replace the Order

You can replace the ordered items if you received products in damaged condition. We replace the products in case you received goods in damaged condition. If you received any products in damaged condition please take a snapshot of the damaged product and mail us within 24 hours of delivery at [email protected] or WhatsApp/Call us at +91 95449 61143

Guest Order Tracking To track your order:

Please click the link https://www.myshopie.com/guest-tracking

Use of Website: 

We are not responsible for any damages resulting from the use of this website by anyone. You will not use the Website for illegal purposes.

Use License: 

By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non-commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Myshopie.com on behalf of Myastras Online Solutions Pvt Ltd, Cochin(Kerala, India).

Governing Law: 

Any claim relating to the myshopie.com website shall be governed by the Jurisdiction of Pathanamthitta without regard to its conflict of law provisions.

Our Official Address

Myshopie Online Traditional Store
Myastras Online Solutions Private Limited.
No. 6/858-M, 2nd Floor, Valamkottil Towers,
Judgemukku, Kakkanad,
Cochin Kerala,
India 682 021

* GSTIN: 32AALCM8881B1ZD

* CIN: U52609KL2018PTC053551

* Importer & Exporter Code: KOCIECPAPPLY00000817AM22 

* PAN: AALCM8881B

General terms and conditions apply to the use of a website: 

This website www.myshopie.com is owned and operated by  Myastras Online Solutions Pvt Ltd., Cochin (Kerala, India). All texts, pictures, graphics, animation, videos, sounds, and any other contents of this website and their layout are protected by copyright and other protective laws. The afore-mentioned contents may not be duplicated, modified, or used in other electronic or printed publications without the prior consent of Myastras Online Solutions Pvt Ltd.

Copyright and Trademarks: 

All texts, pictures, graphics, animation, videos, sounds, and any other contents of this website and their layout are protected by Digital Millennium Copyright Act Title 17 Chapter 512 (c)(3) and other protective laws. The afore-mentioned contents may not be duplicated, modified, or used in other electronic or printed publications without the prior consent of MyAstras Online Solutions Pvt Ltd. All patents, trademarks, and works protected by copyright which is presented on this website are the intellectual property of Myastras Online Solutions Pvt Ltd. unless otherwise stated. This applies in particular to Myastras/Myshopie trademarks, logos, emblems, and nameplates.

Conditions applied

Please read these terms of service agreement carefully. By using this website or ordering products from this website you agree to be bound by all of the terms and conditions of this agreement. If you don’t agree with these terms, you are prohibited from using this website. The materials contained in this website are protected by applicable copyright and trademark law.

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